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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Berquist

August 3, 2026

1  out of  5
rating by K Berquist
"Sold us a home owners policy after asking about external structures such as decks, steps, etc. 14 days later claim underwriting now requires us to build steps & handrails that must be fastened to our home. I feel they took my money to keep their business going for a while longer. Obviously no insurance to offer and not likely to pay a claim either according to numerous negative reviews."
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Morgan Allen

July 10, 2026

5  out of  5
rating by Morgan Allen
"Terri Waggoner's office is a wonderful team to work with. I'm very happy to be with State Farm again. You can feel that their whole team cares about you and the services they provide."
We responded:
"Morgan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Terri Waggoner’s Team here in our Floyds Knobs office. "
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Cathy Minarich

July 10, 2026

5  out of  5
rating by Cathy Minarich
"Had problem sending final statement to the adjuster. I was helped by very nice lady at front desk. Very happy with State Farm."
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teresa cruse

June 25, 2026

5  out of  5
rating by teresa cruse
"Terri has always taken good care of us. The staff is great and I can always call if I need some assistance and if they can’t do it they get Terri to help. Terri has always reached out to us."
We responded:
"Thank you for your kind review of State Farm Agent Terri Waggoner’s Team. We appreciate it!"
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Sherry Geary

May 28, 2026

5  out of  5
rating by Sherry Geary
"Saved us $150 month switching to Terri Waggoner’s State Farm office! Exceptional service and very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Sherry. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Justin Schneider

May 6, 2026

5  out of  5
rating by Justin Schneider
"Terri and her office have always taken good care of me. Their customer service is excellent. I never have trouble reaching them when I need them. State Farm also is a quality, honest insurance company that won't try to wait out insurance claims until the statute of limitations runs out. They will pay when it is your fault and they won't hassle you when your full coverage requires funds recovery for you. You really cannot go wrong with Terri and her crew at State Farm!"
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Donna Adams

April 19, 2026

5  out of  5
rating by Donna Adams
"So happy to have Terri part of State Farm and lucky to have her as our Agent. Thank you Terri!"
We responded:
"Thank you so much for the 5-star rating, Donna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Margaret Adams

April 10, 2026

5  out of  5
rating by Margaret Adams
"We have been with Terri Waggoner at State Farm for about 30 years. We always get excellent service."
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Samir Mohamed

April 1, 2026

5  out of  5
rating by Samir Mohamed
"I visited one of your offices in Indiana today to obtain car insurance. The woman working there told me, "We have no coverage for you!"—without offering any reason whatsoever, other than the fact that I "look strange." What kind of discrimination is this? Why such racism? I hope you find a cure for this affliction. Thank you, and may God bless you."
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Madora Bartel

March 17, 2026

5  out of  5
rating by Madora Bartel
"The staff at Stare Farm Highlander Pt. is professional and friendly and will go above and beyond to resolve issues."
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Misty Robson Timberlake

March 13, 2026

5  out of  5
rating by Misty Robson Timberlake
"This office has made adding and removing vehicles to my plan so easy. A quick email or call and all gets set. Worry free service! Have used them for more years than I can remember and have never considered leaving."
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William Miller

March 11, 2026

5  out of  5
rating by William Miller
"Very professional. Enjoyed dealing with her."
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Stu Lo

March 9, 2026

5  out of  5
rating by Stu Lo
"I appreciate the services and friendly staff at Terri Waggoner group of State Farm."
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A P

February 20, 2026

5  out of  5
rating by A P
"Been with Terri and her team for years now. I've had zero problems, and I get good rates. Highly recommend them. I've not had to file a claim yet, but I won't worry about if I do. I know I'll get great service."
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Terry M

February 19, 2026

5  out of  5
rating by Terry M
"Terri and her staff always knowledgeable and professional handling my insurance needs."
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Benjamin Puppato

February 17, 2026

5  out of  5
rating by Benjamin Puppato
"Pretty good insurance, sent me a card of appreciation"
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Chuck Distelrath

February 6, 2026

5  out of  5
rating by Chuck Distelrath
"Terri Waggoner and staff are always willing to go that extra mile to help you."
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Amy Peters

February 6, 2026

5  out of  5
rating by Amy Peters
"We’ve had a great experience with the State Farm agency and Terri Waggoner. Terri is incredibly friendly and personable, and you can tell she truly cares about her clients. She even sends us a card on our birthdays, which is such a thoughtful touch. The entire staff is professional, helpful, and always welcoming. It’s nice to work with an agency that makes you feel valued, not just like another policy number."
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Terri E

January 27, 2026

5  out of  5
rating by Terri E
"Fast & efficient on auto insurance claim.
Staff is very knowledgeable and friendly.
Very pleased with speed of processing my claim and repair completed. They made sure it met my requests. Thank you!"
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Randy Hussung

January 21, 2026

5  out of  5
rating by Randy Hussung
"Outstanding customer service with a personal touch. Very responsive to my questions with sound recommendations and alternative solutions. The best agency I have ever dealt with."
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Rodger Jenkins

January 20, 2026

5  out of  5
rating by Rodger Jenkins
"Fast service, great rates!"
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Cheryl Gray

November 17, 2025

5  out of  5
rating by Cheryl Gray
"Great experience. Took care of our needs in the time we needed it done. Highly recommend."
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Townsend Gray

November 17, 2025

5  out of  5
rating by Townsend Gray
"Great experience. Took care if what we needed in the time we needed it done. Highly recommend."
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Barbara Williar

October 29, 2025

5  out of  5
rating by Barbara Williar
"Always a great experience. Very helpful staff. Great customer service service."
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Thomas Maled

October 4, 2025

5  out of  5
rating by Thomas Maled
"Just had an insurance claim for
My truck and Terri’s team was impressive! They made filing a claim easy and the body shop they recommended Clarksville Collision was great. Thanks Terri so much."